Introduction

Welcome to mossandmoor.co.uk (the "Website"). By accessing or using our Website, you agree to be bound by these terms and conditions (the "Terms"). If you do not agree to these Terms, please do not use our Website.

1. General

1.1 Acceptance of Terms

By accessing and using the Website, you agree to comply with and be bound by these Terms.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

2. Purchases

2.1 Product Information

We strive to ensure that all information on our products is accurate and up-to-date. However, we cannot guarantee that all descriptions, images, and prices are error-free. In case of any discrepancies, please contact us for clarification.

2.2 Order Process

To place an order, you must be at least 18 years old and possess a valid credit or debit card. All orders are subject to acceptance and availability.

2.3 Pricing and Payment

All prices are inclusive of VAT (where applicable). We accept various payment methods as indicated on the Website. Payment must be received before your order can be processed. We reserve the right to change prices without prior notice.

2.4 Shipping and Delivery

We aim to dispatch all orders within the timeframe stated on the Website. Delivery times may vary depending on your location. We are not responsible for any delays caused by third-party courier services. You will receive a notification once your order has been dispatched.

2.5 Returns and Refunds

If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a refund or exchange. Items must be returned in their original condition and packaging. Please refer to our Returns Policy for more details.

3. Events

3.1 Event Booking

To book a place at one of our events, you must register through the Website. Payment must be made at the time of booking to secure your place.

3.2 Cancellations and Refunds

If you need to cancel your booking, please contact us as soon as possible. Cancellations made more than 7 days before the event will receive a full refund. Cancellations made within 7 days of the event will not be eligible for a refund. If we need to cancel an event, you will receive a full refund or the option to transfer your booking to another event.

3.3 Event Changes

We reserve the right to make changes to event details, including date, time, and location. If an event is canceled or rescheduled, you will be notified, and you may choose to receive a full refund or transfer your booking to the new date.

3.4 Conduct at Events

Participants are expected to behave respectfully and responsibly at all times during our events. We reserve the right to refuse entry or remove any individual who fails to comply with these standards without refund.

4. Intellectual Property

4.1 Ownership

All content on the Website, including text, graphics, logos, and images, is the property of Moss and Moor or its content suppliers and is protected by intellectual property laws.

4.2 Use of Content

You may not reproduce, distribute, or otherwise use any content from the Website without our prior written consent.

5. Limitation of Liability

To the fullest extent permitted by law, Moss and Moor shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the purchase of products or services.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Contact Information

If you have any questions about these Terms, please contact us at:

Moss and Moor
Email: info@mossandmoor.co.uk
Address: Moss & Moor
Coutances Way
Ilkley
LS29 7HQ